HopeLinx in the Real World: A Conversation with Vital Health’s Justin Stone
When people ask what HopeLinx actually does for a recovery-housing team day to day, I point them to real operators using it at scale. In this new podcast, I sat down with Justin Stone, Director of Housing at Vital Health, to walk through their workflow—and where HopeLinx removes friction so staff can focus on residents.
Watch the conversation
Highlights from the episode
1) Daily Census, Delivered
Justin starts his mornings with the automated census email—a snapshot he can quickly share with leadership and staff. No hunting through sheets, no “what’s the count?” texts. Just open, review, move.
2) Paper → Digital, Without the Chaos
Intake packets, resident rights, handbooks, amendments, visitor passes—all digital and trackable. Teams can edit forms, collect signatures, and keep everything in one place (including mobile). Result: less printing, fewer copies, and a clean audit trail.
3) Intakes in Minutes, Not an Hour
Vital Health cut intake time from ~45–60 minutes to ~15–20. That saved time gets repurposed into resident-facing work: explanations, case management, and relationship-building.
4) Payments & Memberships That Match Your Program
Residents can pay securely online; admins can transition to Memberships to mirror fee structures and automate renewals—reducing manual tracking and late-payment back-and-forth.
5) Maintenance, Visitors, and Approvals—Organized
From photo-attached maintenance requests to multi-entry visitor forms, everything is captured, searchable, and presentable when you need to show status or backlog.
Why founder-led matters (to us and to customers)
A recurring theme in the episode: fast iteration. Feature requests → quick prototypes → shipped updates. That’s the advantage of a focused, founder-led platform built specifically for recovery housing.
If you’re evaluating recovery-housing software
HopeLinx is an all-in-one operations platform for recovery housing and sober living—residents, staff, and properties in one place. If you want less swivel-chair work and more resident time, start here:
Free 14-day trial → hopelinx.com/free-trial
Book a quick demo → hopelinx.com/demo
Explore features → hopelinx.com/features
Episode credits
Guest: Justin Stone, Director of Housing, Vital Health. Host: David Allmon, Founder & Lead Developer, HopeLinx. Watch the full conversation for the unfiltered, practical walk-through of how Vital Health runs its day—and where HopeLinx makes it simpler.
P.S. If you’re already on HopeLinx, ask us about enabling automated census emails for your team.