Features

Unlock the Power of HopeLinx

Explore our all‑in‑one recovery housing platform that centralizes property, resident, and staff management—bringing clarity and efficiency to every aspect of your program. Dive into robust tools like rent payments, maintenance requests, dynamic forms, chat, and analytics—all designed to streamline operations and support recovery success

HopeLinx Features

Everything You Need for Recovery Housing Success

Our platform combines powerful management tools with resident-focused features to create a complete ecosystem for your recovery housing program.

Property, Employee & Resident Management

Manage properties, rooms, beds, staff, and residents with intuitive dashboards and a real-time bed board. Use granular permissions and profiles to keep assignments, access, and notifications organized.

Rent Payments

Accept secure payments via Stripe Connect (cards and Cash App Pay) or record cash, check, and money orders with a full audit trail. Residents and external payers can pay on web or mobile, while staff maintain complete visibility and control.

Rent Tracking

Automatically track paid, partial, overdue, and pending rent with occupancy-aware logic for mid-month moves. Send email/SMS reminders, view history by resident or property, and export clean financial reports.

Membership Plans

Offer recurring dues (weekly, bi-weekly, monthly, or one-time) as an alternative to traditional rent. Process payments through Stripe Connect or record manually, with ledgers and balances managed automatically. (Choose Rent or Membership—never both.)

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Dynamic Forms

Build internal and external forms with drag-and-drop fields, file uploads, signatures, and advanced conditional logic. Generate with AI, share by link, track statuses, and securely store submissions with organized data access.

Shift Reports

Standardize first, second, third, or custom shift documentation with configurable templates. Capture observations, incidents, tasks, and auto-tracked intakes/discharges, then notify designated staff instantly.

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Maintenance Requests

Residents and employees submit requests with photos, details, and urgency, while staff manage statuses end-to-end. Automatic notifications and a searchable history by property and room keep response times accountable.

Overnight Requests

Residents submit destination, dates, and purpose; staff approve or deny with one click and instant alerts. A complete history supports compliance, and GPS meeting check-ins complement accountability.

Grievance System

Provide a formal, timestamped channel for resident grievances with transparent status updates. Staff respond, document resolutions, and maintain a searchable record to drive fairness and quality improvement.

Meeting Tracker

Verify recovery meeting attendance with GPS-based mobile check-ins and complete history. Staff monitor compliance, generate reports, and residents retain documentation for courts, case managers, or personal use.

UA/BA Logs

Record UA and BA tests with preset or custom panels, results, device details, and timestamps. Digital staff and resident signatures create HIPAA-compliant, searchable audit trails by person, date, or outcome.

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Vehicle Management

Maintain detailed vehicle profiles—VIN, plates, photos, mileage, status—and assign to staff or properties. Track capacity, service history, and availability to keep transportation organized and compliant.

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Real-time Chat

Enable secure one-way or two-way messaging between staff and residents on web and mobile. Broadcast announcements, log conversations for accountability, and prepare for future group chat support.

Resources Directory

Publish a categorized, searchable directory of local supports like employment, health, legal, and transport. Add descriptions and contacts, import with AI, and keep resources current for resident self-service.

Cloud

Centralize files—resident docs, form uploads, chat attachments, and images—into a familiar drive interface. Create folders, upload, preview, search, and manage content with per-admin storage and access controls.

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AI Assistant (LINX.iQ)

Ask natural-language questions about residents, policies, schedules, forms, or payments and get instant, contextual answers. LINX.iQ searches across your data securely and improves over time for training and daily decisions.

Analytics & Reporting

Turn operational data into dashboards for occupancy, finances, activities, and outcomes across properties. Generate exportable reports for compliance, grants, and boards to guide data-driven improvements.

Toggle On/Off

Many features include customizable settings and can be enabled or disabled based on your organization’s specific needs and operational model. Contact us to discuss which features are right for your recovery housing program.

Industry Solutions

Transforming Recovery Housing with AI

Unleash HopeLinx’s AI-powered platform to tackle the unique challenges of recovery housing—streamlining workflows, enhancing communication, and supporting success-driven outcomes. Whether it’s managing staff, residents, or properties, our tailored solutions bring clarity and efficiency where it matters most