- Recovery Housing Software that Runs Your Homes—Not the Other Way Around
#1 Recovery Housing / Sober Living Software
HopeLinx is recovery housing software built by operators for operators. Centralize properties, rooms, beds, residents, staff permissions, and rent payments—enterprise-grade reliability at a fraction of the price. Go live fast with Stripe Connect, forms, and dashboards that cut intake time and surface occupancy in real time.
Trusted & top rated by over 100+ recovery houses
HopeLinx Features
Everything You Need for Recovery Housing Success
Our platform combines powerful management tools with resident-focused features to create a complete ecosystem for your recovery housing program.
Property, Employee & Resident Management
Manage properties, rooms, beds, staff, and residents with intuitive dashboards and a real-time bed board. Use granular permissions and profiles to keep assignments, access, and notifications organized.
Rent Payments
Accept secure payments via Stripe Connect (cards and Cash App Pay) or record cash, check, and money orders with a full audit trail. Residents and external payers can pay on web or mobile, while staff maintain complete visibility and control.
Rent Tracking
Automatically track paid, partial, overdue, and pending rent with occupancy-aware logic for mid-month moves. Send email/SMS reminders, view history by resident or property, and export clean financial reports.
Membership Plans
Offer recurring dues (weekly, bi-weekly, monthly, or one-time) as an alternative to traditional rent. Process payments through Stripe Connect or record manually, with ledgers and balances managed automatically. (Choose Rent or Membership—never both.)
Dynamic Forms
Build internal and external forms with drag-and-drop fields, file uploads, signatures, and advanced conditional logic. Generate with AI, share by link, track statuses, and securely store submissions with organized data access.
Shift Reports
Standardize first, second, third, or custom shift documentation with configurable templates. Capture observations, incidents, tasks, and auto-tracked intakes/discharges, then notify designated staff instantly.
Maintenance Requests
Residents and employees submit requests with photos, details, and urgency, while staff manage statuses end-to-end. Automatic notifications and a searchable history by property and room keep response times accountable.
Overnight Requests
Residents submit destination, dates, and purpose; staff approve or deny with one click and instant alerts. A complete history supports compliance, and GPS meeting check-ins complement accountability.
Grievance System
Provide a formal, timestamped channel for resident grievances with transparent status updates. Staff respond, document resolutions, and maintain a searchable record to drive fairness and quality improvement.
Meeting Tracker
Verify recovery meeting attendance with GPS-based mobile check-ins and complete history. Staff monitor compliance, generate reports, and residents retain documentation for courts, case managers, or personal use.
UA/BA Logs
Record UA and BA tests with preset or custom panels, results, device details, and timestamps. Digital staff and resident signatures create HIPAA-compliant, searchable audit trails by person, date, or outcome.
Vehicle Management
Maintain detailed vehicle profiles—VIN, plates, photos, mileage, status—and assign to staff or properties. Track capacity, service history, and availability to keep transportation organized and compliant.
Real-time Chat
Enable secure one-way or two-way messaging between staff and residents on web and mobile. Broadcast announcements, log conversations for accountability, and prepare for future group chat support.
Resources Directory
Publish a categorized, searchable directory of local supports like employment, health, legal, and transport. Add descriptions and contacts, import with AI, and keep resources current for resident self-service.
Cloud
Centralize files—resident docs, form uploads, chat attachments, and images—into a familiar drive interface. Create folders, upload, preview, search, and manage content with per-admin storage and access controls.
AI Assistant (LINX.iQ)
Ask natural-language questions about residents, policies, schedules, forms, or payments and get instant, contextual answers. LINX.iQ searches across your data securely and improves over time for training and daily decisions.
Analytics & Reporting
Turn operational data into dashboards for occupancy, finances, activities, and outcomes across properties. Generate exportable reports for compliance, grants, and boards to guide data-driven improvements.
Toggle On/Off
Many features include customizable settings and can be enabled or disabled based on your organization’s specific needs and operational model. Contact us to discuss which features are right for your recovery housing program.
Who Uses HopeLinx?
Tailored Experience for Every User
HopeLinx provides customized interfaces and capabilities for different roles in your recovery housing organization, ensuring everyone has the tools they need.
Upper Management
Upper Management users have full oversight of the HopeLinx platform: they can configure organization-wide preferences, manage every property and resident, establish and assign staff accounts with tailored permissions, handle system‐wide settings (including payment processor integration), and customize the look and feel of the application to meet organizational branding and operational needs.
Middle Management & Employees
Middle Management & Employees focus on the daily operations of assigned properties and their residents. They handle rent processing and payment tracking, coordinate maintenance and overnight stay requests, oversee grievance procedures and schedule meetings, and generate the operational reports they need—all without the ability to alter system-wide configurations or organization settings.
Residents
Residents have a personal portal centered on their recovery journey and housing experience: they can make and review rent payments, submit maintenance or overnight requests, access resource libraries and meeting schedules, complete any required digital forms, and file grievances when necessary—all within the context of their assigned residence.
Basic Plan
$149
- Supports up to 50 residents
- Manages up to 5 properties
- Allows 3 employee accounts
- Access to 5 features
- Recommended
Pro Plan
$249
- Supports UNLIMITED residents
- Manages UNLIMITED properties
- UNLIMITED employee accounts
- Access to all features
Enterprise Plan
$999
- Supports UNLIMITED residents
- Manages UNLIMITED properties
- UNLIMITED employee accounts
- Tailored features and solutions for large enterprises
Basic Plan
$99
/month
- Supports up to 50 residents
- Manages up to 5 properties
- Allows 3 employee accounts
- Access to 5 features
- Recommended
Pro Plan
$199
/month
- Supports UNLIMITED residents
- Manages UNLIMITED properties
- UNLIMITED employee accounts
- Access to all features
This is your modal header title
Enterprise Plan
$799
/month
Billed annually
- Supports UNLIMITED residents
- Manages UNLIMITED properties
- UNLIMITED employee accounts
- Tailored features and solutions for large enterprises
Testimonials
What Our Clients Say
Hear from our satisfied clients about their experience with HopeLinx.
Robert Fox
The customizable permission settings in HopeLinx’s Employee Management feature have simplified how we onboard and support new staff.
Floyd Miles
HopeLinx’s Resident Management system has cut our resident onboarding time in half with its self-registration and approval workflows.
Jenny Wilson
The Rent Payments core has streamlined our billing process, allowing residents to pay online with no hassle.
Jacob Jones
Real-time rent tracking gives us instant visibility into overdue accounts, reducing manual follow-ups significantly.
Courtney Henry
Dynamic Forms have empowered us to collect critical information with conditional logic, cutting administrative overhead.
Darlene Robertson
HopeLinx’s real-time chat has bridged communication gaps between staff and residents, ensuring immediate support.
Annette Black
The Grievance System’s time-stamped tracking has boosted our accountability and improved resolution times.
Theresa Webb
The software’s regular updates deliver new features and optimizations that respond directly to our feedback.
Frequently Asked Questions
FAQ
Common Questions about HopeLinx Recovery Housing Software
Recovery housing software centralizes property/bed management, resident records, rent collection, roles/permissions, and daily operations—without the complexity of a clinical EHR. HopeLinx is purpose-built for recovery residences; EHRs like Behave Health focus primarily on clinical documentation and revenue cycle management for treatment providers. Using a niche tool improves fit, setup speed, and training time for sober living operations.
HopeLinx supports documentation and workflows commonly needed to operate in line with NARR’s four Levels of Support (administration, residents’ rights, safety, recovery environment, and more). Operators remain responsible for compliance, but the platform helps organize the evidence you need. See NARR Standard 3.0 and guidance resources.
Both. HopeLinx fits Level 1–4 residences with configurable roles, notes, bed boards, payments, and simple intake—to support peer-run homes through service-provider residences.
Most programs go live in hours—and typically within 48 hours—depending on data import and setup. We handle imports, configure roles and properties, and train your team so you start with a clean bed board and payment setup right away.
Yes. Accept card payments (and Cash App Pay) through Stripe Connect, while also recording cash, check, or money orders so the full ledger lives in one place for audits and reporting.
Yes. Map properties → rooms → beds, view occupancy on a bed board, and move residents between beds while maintaining clear placement history.
Yes. We regularly migrate data from spreadsheets and other platforms. Because HopeLinx is recovery-housing-first (bed boards, residents, rent payments), the transition is straightforward and the workflow match is tight.
SobrietyHub: focused on sober living, with modules like rent and UA/BA tracking—good niche overlap. HopeLinx competes head-to-head but emphasizes faster onboarding and cost control for multi-property operators.
One Step: serves sober living plus drug courts, coaches, and treatment centers; broader scope can dilute “recovery housing software” focus. HopeLinx stays narrow to win usability and speed for houses.
Behave Health: EHR/RCM for behavioral health; includes housing/bed tools but is clinic-centric. HopeLinx is housing-first for non-clinical operations.
No. Recovery residences (including peer-run/monitored homes) can use HopeLinx without being a licensed clinic. See NARR definitions of recovery residences and levels; align your operations accordingly.
Use role-based access, audit trails, transport-layer encryption (HTTPS), and data-minimization. For clinical PHI, EHRs must meet HIPAA requirements; many recovery homes don’t store clinical records but should still apply SAMHSA-aligned privacy practices for SUD-related information.
Yes—collect applications, agreements, testing acknowledgments, and house rules digitally so staff reduce intake time and keep signed copies with the resident profile.
Yes. Recovery residences include a spectrum of sober living/transitional models. Software built for this spectrum lets you adapt without adopting a full clinical EHR.
Start with NARR’s Standard 3.0 and resources, plus SAMHSA’s national guidance pages for recovery support. We curate links for operators on our Resources page.