Nineteen tools.Turn on only what you need.
Everything below is included in flat pricing. A peer-run house might use five of these; a 150-bed program might use all of them. Either way, the price doesn't change per feature, per bed, or per seat.
Everything the house runs on, in one place
Bed board, dues ledger, intake forms, shift reports, and HopeLinx AI — and every feature can be switched off if your program doesn't need it.
Property, Employee & Resident Management
Manage properties, rooms, beds, staff, and residents with intuitive dashboards and a real-time bed board. Use granular permissions and profiles to keep assignments, access, and notifications organized.
HopeLinx AI
Ask natural-language questions about residents, policies, schedules, forms, or payments and get instant, contextual answers. HopeLinx AI searches across your data securely, and any action that changes a record waits for admin approval.
Memberships
Run recurring dues — weekly, bi-weekly, monthly, or one-time — with a live ledger and balances per resident. Accept cards and Cash App Pay via Stripe Connect or record cash and checks; autopay with card-on-file, payment access codes so family or sponsors can pay, automatic reminders, and PDF statements are built in. Mobile payments coming soon.
Real-time Chat
Enable secure one-way or two-way messaging between staff and residents on web. Configure access by role, set chat hours, and broadcast announcements with full conversation logging for accountability. Mobile chat coming soon.
Dynamic Forms
Build internal and external forms with drag-and-drop fields, file uploads, signatures, and advanced conditional logic. Generate with AI, share by link, track statuses, and securely store submissions with organized data access.
Customizable Dashboard
Start every session with a drag-and-drop dashboard of real-time widgets—occupancy, financials, recent activity, and more. Each role sees a tailored view, and you can rearrange or hide widgets to match your workflow.
Rounds
Conduct bed checks and log resident presence, absences, and violations per round. Staff complete rounds on web with timestamped entries and full history for accountability and compliance. Mobile rounds coming soon.
Shift Reports
Standardize first, second, third, or custom shift documentation with configurable templates. Capture observations, incidents, tasks, and auto-tracked intakes/discharges, then notify designated staff instantly.
UA/BA Logs
Record UA and BA tests with preset or custom panels, results, device details, and timestamps. Digital staff and resident signatures create HIPAA-compliant, searchable audit trails by person, date, or outcome.
Maintenance Requests
Residents and employees submit requests with photos, details, and urgency, while staff manage statuses end-to-end. Automatic notifications and a searchable history by property and room keep response times accountable.
Overnight Requests
Residents submit destination, dates, and purpose; staff approve or deny with one click and instant alerts. A complete history supports compliance, and GPS meeting check-ins complement accountability.
Tracker
GPS check-ins for meetings, work, appointments, and custom destinations — with a live admin view of who's checked in where. Complete history gives residents documentation for courts and case managers, and staff a clean compliance record. Mobile check-ins coming soon.
Medication Log
Track resident medications, inventory counts, and controlled substance verification. Staff log dispensing events, perform count checks with dual signatures, and maintain a complete audit trail.
Chores
Create and track property chores by bed or house-wide, with daily logs and history. Assign responsibilities, monitor completion, and maintain a clear record of accountability for each resident.
Analytics & Reporting
Turn operational data into dashboards for occupancy, finances, activities, and outcomes across properties. Generate exportable reports for compliance, grants, and boards to guide data-driven improvements.
Grievance System
Provide a formal, timestamped channel for resident grievances with transparent status updates. Staff respond, document resolutions, and maintain a searchable record to drive fairness and quality improvement.
Vehicle & Transport Management
Maintain detailed vehicle profiles—VIN, plates, photos, mileage, status—and assign to staff or properties. Enable transport tracking to monitor resident transportation and attendance through vehicle assignments.
Resources Directory
Publish a categorized, searchable directory of local supports like employment, health, legal, and transport. Add descriptions and contacts, import with AI, and keep resources current for resident self-service.
Cloud File Management
Centralize files—resident docs, form uploads, chat attachments, and images—into a familiar drive interface. Create folders, upload, preview, search, and manage content with per-admin storage and access controls.
Your program decides what's on
Every feature has a switch. Don't do medication counts? That whole module disappears for your staff. No vehicles to manage? Off. The software molds to a Level I peer-run home or a Level IV program — without a sales call to “unlock” anything.
The assistant that knows your house
Ask about residents, payments, beds, or paperwork in plain English. Answers come from your own data — and anything that would change a record waits for admin approval.
Run your house from one place.
Free 7-day trial. No credit card. Most programs are live in 15–20 minutes — we migrate your data with you.