Features

Unlock the Power of HopeLinx

Explore our all-in-one recovery housing platform that centralizes property, resident, and staff management. Every feature is configurable—toggle on only what your program needs and turn off the rest, so you're never paying for complexity you don't use.

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21 Purpose-Built Features

Everything Recovery Housing Needs — Nothing It Doesn't

From bed boards to AI, payments to compliance — one platform that replaces the patchwork. Every feature toggleable, so you only pay attention to what matters for your program.

Every feature is toggleable — enable only what your program needs

Property, Employee & Resident Management

Manage properties, rooms, beds, staff, and residents with intuitive dashboards and a real-time bed board. Use granular permissions and profiles to keep assignments, access, and notifications organized.

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AI Assistant

Ask natural-language questions about residents, policies, schedules, forms, or payments and get instant, contextual answers. Our AI searches across your data securely and improves over time for training and daily decisions.

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Rent Payments

Accept secure payments via Stripe Connect (cards and Cash App Pay) or record cash, check, and money orders with a full audit trail. Residents and external payers can pay on web, while staff maintain complete visibility and control. Mobile payments coming soon.

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Real-time Chat

Enable secure one-way or two-way messaging between staff and residents on web. Configure access by role, set chat hours, and broadcast announcements with full conversation logging for accountability. Mobile chat coming soon.

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Dynamic Forms

Build internal and external forms with drag-and-drop fields, file uploads, signatures, and advanced conditional logic. Generate with AI, share by link, track statuses, and securely store submissions with organized data access.

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Customizable Dashboard

Start every session with a drag-and-drop dashboard of real-time widgets—occupancy, financials, recent activity, and more. Each role sees a tailored view, and you can rearrange or hide widgets to match your workflow.

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Rent Tracking

Automatically track paid, partial, overdue, and pending rent with occupancy-aware logic for mid-month moves. Send email/SMS reminders, view history by resident or property, and export clean financial reports.

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Rounds

Conduct bed checks and log resident presence, absences, and violations per round. Staff complete rounds on web with timestamped entries and full history for accountability and compliance. Mobile rounds coming soon.

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Shift Reports

Standardize first, second, third, or custom shift documentation with configurable templates. Capture observations, incidents, tasks, and auto-tracked intakes/discharges, then notify designated staff instantly.

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UA/BA Logs

Record UA and BA tests with preset or custom panels, results, device details, and timestamps. Digital staff and resident signatures create HIPAA-compliant, searchable audit trails by person, date, or outcome.

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Maintenance Requests

Residents and employees submit requests with photos, details, and urgency, while staff manage statuses end-to-end. Automatic notifications and a searchable history by property and room keep response times accountable.

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Overnight Requests

Residents submit destination, dates, and purpose; staff approve or deny with one click and instant alerts. A complete history supports compliance, and GPS meeting check-ins complement accountability.

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Meeting Tracker

Verify recovery meeting attendance with GPS-based check-ins and complete history. Staff monitor compliance, generate reports, and residents retain documentation for courts, case managers, or personal use. Mobile check-ins coming soon.

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Medication Log

Track resident medications, inventory counts, and controlled substance verification. Staff log dispensing events, perform count checks with dual signatures, and maintain a complete audit trail.

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Chores

Create and track property chores by bed or house-wide, with daily logs and history. Assign responsibilities, monitor completion, and maintain a clear record of accountability for each resident.

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Membership Plans

Offer recurring dues (weekly, bi-weekly, monthly, or one-time) as an alternative to traditional rent. Process payments through Stripe Connect or record manually, with ledgers and balances managed automatically.

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Analytics & Reporting

Turn operational data into dashboards for occupancy, finances, activities, and outcomes across properties. Generate exportable reports for compliance, grants, and boards to guide data-driven improvements.

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Grievance System

Provide a formal, timestamped channel for resident grievances with transparent status updates. Staff respond, document resolutions, and maintain a searchable record to drive fairness and quality improvement.

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Vehicle & Transport Management

Maintain detailed vehicle profiles—VIN, plates, photos, mileage, status—and assign to staff or properties. Enable transport tracking to monitor resident transportation and attendance through vehicle assignments.

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Resources Directory

Publish a categorized, searchable directory of local supports like employment, health, legal, and transport. Add descriptions and contacts, import with AI, and keep resources current for resident self-service.

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Cloud File Management

Centralize files—resident docs, form uploads, chat attachments, and images—into a familiar drive interface. Create folders, upload, preview, search, and manage content with per-admin storage and access controls.

Industry Solutions

Transforming Recovery Housing with AI

Unleash HopeLinx's AI-powered platform to tackle the unique challenges of recovery housing—streamlining workflows, enhancing communication, and supporting success-driven outcomes.

Native Mobile App

Coming Soon

We're building a full-featured iOS and Android app so your staff and residents can manage everything on the go — rounds, payments, chat, meeting check-ins, and more. Stay tuned.

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Your Residents Deserve Better. So Does Your Staff.

Join 100+ recovery houses already running smoother, collecting rent faster, and spending less time on paperwork. Go live in under 20 minutes — no contracts, no setup fees.

Average setup time: 18 minutes