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Empowering Recovery
Simplifying Operations

HopeLinx unites staff, residents, and every aspect of your recovery housing program in one intuitive platform—streamlining communication, boosting efficiency, and supporting successful outcomes.

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Trusted & top rated by over 100+ recovery houses

HopeLinx Features

Everything You Need for Recovery Housing Success

Our platform combines powerful management tools with resident-focused features to create a complete ecosystem for your recovery housing program.

Property, Employee & Resident Management

Seamlessly add and manage all your recovery homes, rooms, beds, and residents. Assign residents, input room details, upload property images, and manage employee accounts with customizable permissions and notifications.

Rent Payments

Accept digital rent payments via Credit/Debit cards and Cash App (Google Pay & Apple Pay coming soon). Record manual payments, maintain complete payment history, and ensure accurate rent tracking with automated logging.

Rent Tracking

Monitor monthly payments for each resident, identify missed or overdue payments, send notifications, and maintain a transparent rent history. Automatic payment reminders coming soon.

Dynamic Forms

Create internal and external forms with conditional logic, templates, and AI generation. Target forms, customize layouts, add diverse input fields, manage form status, and share via custom URLs.

Real-time Chat

Enable instant, secure messaging between staff and residents. Choose one-way or two-way communication, manage settings, and prepare for upcoming group chat functionality.

Grievance System

Residents can submit official, time-stamped grievances. Staff can review, respond, and resolve with real-time notifications and clear status updates, promoting accountability and fairness.

Maintenance Requests

Residents submit detailed requests with images. Staff can update status, and residents receive real-time updates, ensuring timely responses and improved property upkeep.

Overnight Requests

Residents submit overnight requests with check-in/out details. Staff can approve/deny, and all parties receive instant notifications, supporting accountability and independence.

Meeting Tracker

Residents check in to meetings via the app with GPS tracking. Staff view attendance history, supporting compliance and recovery goals with transparent documentation.

Resources Directory

Staff curate and share essential resources, categorized for easy navigation. Integrated AI search helps import relevant resources, ensuring residents have up-to-date support.

AI Assistant (LINX.iQ)

Your personalized recovery house assistant. Ask anything about policies, residents, scheduling, and more. Get instant, accurate responses and real-time guidance, continuously learning to serve your needs.

Analytics & Reporting

Transform everyday data into actionable insights. Gain holistic resident and property views, track staff activity, generate financial and compliance reports, monitor maintenance and grievances, analyze meeting attendance, review communication logs, and export customizable reports for audits or reviews.

Who Uses HopeLinx?

Tailored Experience for Every User

HopeLinx provides customized interfaces and capabilities for different roles in your recovery housing organization, ensuring everyone has the tools they need.

Upper Management

Upper Management users have full oversight of the HopeLinx platform: they can configure organization-wide preferences, manage every property and resident, establish and assign staff accounts with tailored permissions, handle system‐wide settings (including payment processor integration), and customize the look and feel of the application to meet organizational branding and operational needs.

Middle Management & Employees

Middle Management & Employees focus on the daily operations of assigned properties and their residents. They handle rent processing and payment tracking, coordinate maintenance and overnight stay requests, oversee grievance procedures and schedule meetings, and generate the operational reports they need—all without the ability to alter system-wide configurations or organization settings.

Residents

Residents have a personal portal centered on their recovery journey and housing experience: they can make and review rent payments, submit maintenance or overnight requests, access resource libraries and meeting schedules, complete any required digital forms, and file grievances when necessary—all within the context of their assigned residence.

Pricing Plans

Flexible Pricing Options

Select the plan that suits your business needs and budget.

Basic Plan

$149

/month
Billed monthly
  • Supports up to 50 residents
  • Manages up to 5 properties
  • Allows 3 employee accounts
  • Access to 5 features
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  • Recommended

Pro Plan

$249

/month
Billed monthly
  • Supports UNLIMITED residents​
  • Manages UNLIMITED properties
  • UNLIMITED employee accounts
  • Access to all features
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Enterprise Plan

Flexible pricing for large organizations

  • Supports UNLIMITED residents​​
  • Manages UNLIMITED properties
  • UNLIMITED employee accounts​
  • Tailored features and solutions for large enterprises
Contact our sales team

Basic Plan

$1,490

/year
Billed annually
  • Supports up to 50 residents
  • Manages up to 5 properties
  • Allows 3 employee accounts
  • Access to 5 features
Start free trial
  • Recommended

Pro Plan

$2,490

/year
Billed annually
  • Supports UNLIMITED residents
  • Manages UNLIMITED properties
  • UNLIMITED employee accounts
  • Access to all features
Start free trial

Enterprise Plan

Flexible pricing for large organizations

  • Supports UNLIMITED residents
  • Manages UNLIMITED properties
  • UNLIMITED employee accounts
  • Tailored features and solutions for large enterprises
Contact our sales team
Testimonials

What Our Clients Say

Hear from our satisfied clients about their experience with HopeLinx.

Robert Fox

The customizable permission settings in HopeLinx’s Employee Management feature have simplified how we onboard and support new staff.

Floyd Miles

HopeLinx’s Resident Management system has cut our resident onboarding time in half with its self-registration and approval workflows.

Jenny Wilson

The Rent Payments core has streamlined our billing process, allowing residents to pay online with no hassle.

Jacob Jones

Real-time rent tracking gives us instant visibility into overdue accounts, reducing manual follow-ups significantly.

Courtney Henry

Dynamic Forms have empowered us to collect critical information with conditional logic, cutting administrative overhead.

Darlene Robertson

HopeLinx’s real-time chat has bridged communication gaps between staff and residents, ensuring immediate support.

Annette Black

The Grievance System’s time-stamped tracking has boosted our accountability and improved resolution times.

Theresa Webb

The software’s regular updates deliver new features and optimizations that respond directly to our feedback.

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