Empowering Recovery. Simplifying Operations.
HopeLinx unites staff, residents, and every aspect of your recovery housing program in one intuitive platform—streamlining communication, boosting efficiency, and supporting successful outcomes.
Tailored Experience for Every User
HopeLinx provides customized interfaces and capabilities for different roles in your recovery housing organization, ensuring everyone has the tools they need.
Superadmin
Complete system access to manage all settings, properties, and users. Configure organization preferences, create staff accounts, and oversee all operations.
- Manage all properties and residents
- Create staff accounts with custom permissions
- Configure system-wide settings
- Connect payment processing
- Customize application appearance
Admin
Day-to-day operational access focused on resident management, properties, and service delivery without system-wide configuration privileges.
- Manage assigned properties and residents
- Process payments and track rent
- Handle maintenance and overnight requests
- Manage grievances and meetings
- Access operational reports
Resident
Personal access focused on the individual's recovery journey, payments, requests, and resources within their assigned housing.
- Make rent payments and view history
- Submit maintenance and overnight requests
- Access resources and meeting schedules
- Complete required forms
- File grievances when needed
Everything You Need for Recovery Housing Success
Our platform combines powerful management tools with resident-focused features to create a complete ecosystem for your recovery housing program.
Property, Employee & Resident Management
Seamlessly add and manage all your recovery homes, rooms, beds, and residents. Assign residents, input room details, upload property images, and manage employee accounts with customizable permissions and notifications.
Rent Payments
Accept digital rent payments via Credit/Debit cards and Cash App (Google Pay & Apple Pay coming soon). Record manual payments, maintain complete payment history, and ensure accurate rent tracking with automated logging.
Rent Tracking
Monitor monthly payments for each resident, identify missed or overdue payments, send notifications, and maintain a transparent rent history. Automatic payment reminders coming soon.
Dynamic Forms
Create internal and external forms with conditional logic, templates, and AI generation. Target forms, customize layouts, add diverse input fields, manage form status, and share via custom URLs.
Real-time Chat
Enable instant, secure messaging between staff and residents. Choose one-way or two-way communication, manage settings, and prepare for upcoming group chat functionality.
Grievance System
Residents can submit official, time-stamped grievances. Staff can review, respond, and resolve with real-time notifications and clear status updates, promoting accountability and fairness.
Maintenance Requests
Residents submit detailed requests with images. Staff can update status, and residents receive real-time updates, ensuring timely responses and improved property upkeep.
Overnight Requests
Residents submit overnight requests with check-in/out details. Staff can approve/deny, and all parties receive instant notifications, supporting accountability and independence.
Meeting Tracker
Residents check in to meetings via the app with GPS tracking. Staff view attendance history, supporting compliance and recovery goals with transparent documentation.
Resources Directory
Staff curate and share essential resources, categorized for easy navigation. Integrated AI search helps import relevant resources, ensuring residents have up-to-date support.
AI Assistant (LINX.iQ)
Your personalized recovery house assistant. Ask anything about policies, residents, scheduling, and more. Get instant, accurate responses and real-time guidance, continuously learning to serve your needs.
Analytics & Reporting
Transform everyday data into actionable insights. Gain holistic resident and property views, track staff activity, generate financial and compliance reports, monitor maintenance and grievances, analyze meeting attendance, review communication logs, and export customizable reports for audits or reviews.
How HopeLinx Works
Get your recovery housing program up and running quickly with our straightforward implementation process.
Set Up Your Organization
Configure your recovery housing properties, rooms, beds, and organizational settings to match your unique program structure.
Manage Your Team
Create staff accounts with customized permissions to ensure the right people have access to the tools they need.
Onboard Residents
Add residents manually or allow self-registration with approval workflows to streamline the intake process.
Run Your Program
Leverage integrated tools for payments, maintenance, communication, and program compliance in one unified platform.
Take HopeLinx Wherever You Go
HopeLinx is fully responsive and works seamlessly across all devices. Install as a Progressive Web App for an app-like experience without going through an app store.
Native Mobile Apps
Our dedicated mobile apps for iOS and Android are in development and coming soon! Get all the powerful features of HopeLinx in a native mobile experience.
Mobile Friendly
Optimized for smartphones with touch-friendly controls and readable typography.
Tablet Optimized
Perfect for staff managing properties on the go with expanded screen space.
Desktop Powerful
Full-featured administration experience for complex management tasks.
PWA Installable
Install directly to your device for quick access without browser navigation.
Frequently Asked Questions
Get answers to common questions about HopeLinx and how it can transform your recovery housing operations.
What devices can I use with HopeLinx?
HopeLinx is fully responsive and works on desktop computers, laptops, tablets, and smartphones. The application is also PWA compatible, allowing for installation on your device for app-like experience.
How do online payments work?
HopeLinx integrates with Stripe to securely process online payments. Residents can pay via credit/debit cards or Cash App, while administrators maintain complete payment records and tracking.
Is HopeLinx secure?
Yes, HopeLinx employs industry-standard security practices including data encryption, secure authentication, role-based access control, and regular security updates to protect sensitive information.
Can I customize HopeLinx for my organization?
Absolutely! HopeLinx offers extensive customization including branding, feature toggles, custom forms, configurable workflows, and organization-specific settings.
Trusted by Recovery Housing Programs Nationwide
Hear from recovery housing operators who have transformed their programs with HopeLinx.
"HopeLinx has completely transformed how we manage our recovery houses. The resident management and rent tracking features alone have saved our staff hours each week, and the maintenance request system ensures nothing falls through the cracks. It's been a game-changer for our organization."
Sarah Johnson
Executive Director, Recovery Path Housing
Ready to Transform Your Recovery Housing?
Join organizations nationwide who trust HopeLinx to streamline operations, empower staff, and support resident success.