HopeLinx
Shift reports & rounds

The house log, without the binder.

Your own shift report templates, reminders before each shift ends, bed-check rounds and chore tracking. Every entry is dated, tied to the person who made it, and searchable by house and month.

7-day free trial · No credit card · One flat price for the whole house

app.hopelinx.com/shift-reports

Where the house log usually lives

In a lot of houses the log is a spiral notebook by the door, a group text, and whatever the overnight manager remembers to mention in the morning. It works until you need it: a resident disputes a write-up, an owner asks what happened Saturday, or a certification reviewer wants to see a month of bed checks.

Shift reports put that log in the same sober living software as your beds and residents. Staff fill out the report you designed, rounds record every bed, and it's all there by house and date when someone asks.

Shift reports

Your report, your questions

Build a template for each shift with the fields you actually want: short and long text, numbers, dates and times, dropdowns, radio buttons and checkboxes, with headers to break it into sections. Mark the questions that can't be skipped. Staff pick the template, set the shift date, and save a draft or submit.

Turn on intake and discharge tracking and the report pulls in who moved in, moved out or was discharged during the shift, so nobody has to remember. When a report is submitted, the people you choose get an email summary, and reviewers can add dated notes to it afterward.

  • A template for each shift, with required questions
  • Drafts staff can finish later
  • Intakes and discharges pulled in automatically
  • An email to the people you choose on every submission
Reminders

Reminders go to staff, so you're not the one chasing

Assign a template to the employees who work that shift, pick the days, and turn on reminders. Each person gets an email a set number of minutes before their shift ends, 10 by default, and anyone who already submitted is skipped. At 9 a.m., anyone with a missing report gets one email listing what's overdue from the past week.

Rounds

Bed checks that record every bed

Start a round, pick a house, and HopeLinx lays out every room and bed with the resident in it. Mark each person Present, Absent, Violation or Unknown, add a note where it matters, and complete the round. You can save partway through and pick it back up.

Each round records who ran it and when it started and finished. Completed rounds are locked and download as a PDF with every bed's status and notes.

  • Present, Absent, Violation or Unknown for each bed
  • Notes per bed and for the whole round
  • Locked once completed, with a PDF report
Chores

Chores by bed or by house

Add chores for each house, label them daily, weekly, biweekly or monthly, and attach each one to a bed or to the house as a whole. Staff mark chores Completed, Partial or Not Completed during a round or in the Chore Tracker, and Chore History shows how it's gone.

When someone asks

Ready when the reviewer asks

For a NARR or state certification visit, the point is being able to show your work. Shift reports filter by house, staff member and month, every round has its own PDF, and chore history is kept. The report builder can export shift report summaries to CSV. Our certification documentation checklist covers what reviewers usually ask to see.

What it doesn't do (yet)

  • No photos, attachments or signatures on shift reports. They're text and choices.
  • No sign-off step. Reviewers can add notes, but there's no approval status.
  • Missing-report emails go to the staff member, not to supervisors, and staff reminders are email only.
  • No staff roster. A report knows who submitted it, not everyone who was on duty.
  • Chore frequency is a label. HopeLinx doesn't rotate chores or mark them missed on its own.
  • Shift reports print from the browser; there's no PDF or CSV of full answers yet. Rounds have their own PDF.
  • Shift reports don't keep an edit history. Completed rounds are locked.
FAQ

Shift report questions

Templates, reminders, rounds and chores.

Can I build my own shift report?
Yes. Templates use text, number, date and time, dropdown, radio button and checkbox fields, with headers for sections and required questions.
Will staff get reminded to file?
Yes, by email. Assigned staff get a reminder before their shift ends and a 9 a.m. email listing any reports that are overdue.
Do I find out when a report is filed?
Yes. The staff and email addresses you choose get an email summary when a report is submitted. Admins assigned to that house can also get a text, based on their notification settings.
Can staff attach photos to a shift report?
No. Shift reports are text and choices. Maintenance requests are where photos go.
Does HopeLinx do bed checks?
Yes. Rounds mark every bed Present, Absent, Violation or Unknown with optional notes, and each completed round downloads as a PDF.
Can I track chores?
Yes. Chores are assigned to a bed or a whole house, and staff mark them Completed, Partial or Not Completed during a round or in the Chore Tracker.
Can I export shift reports?
You can print any report. The report builder exports shift report summaries to CSV, and each round has its own PDF.
Can a house manager see only their own house?
Yes. Staff assigned to specific houses only see shift reports for those houses.

Still have questions?

We're happy to walk you through anything — setup, pricing, or compliance.

Keep the log where you can find it.

Try it free for 7 days with no credit card. Your first shift report template takes a few minutes to build.